The Home page is the starting point for HHS Self-Service Portal (SSP). You can use this site to see if you may be eligible for benefits by submitting an application. You can also get information about your existing benefits.
Click the Sign Up hyperlink to begin this process.
You will need an account to apply for benefits. Some features are available without an account, such as learning more about our programs and finding out if you may be eligible.
You can reset your password by clicking on the Forgot Password button.
After you login to your account, click the Apply for assistance link in the Apply for Benefits section of the page. We will guide you through several pages where you will provide us information about yourself and your household.
If you need to withdraw your application for any reason, click the Withdraw my Application link in the Apply for Benefits section of the page. This option is available if we have not yet processed your application, and your application status is pending.
To delete your incomplete application, click the Delete My Application link in the Apply for Benefits section of the page.
Click the View/Upload my documents link to view upload documents for your case. You can also click this link to view any documents you have already uploaded. You can upload any of the following files:
.jpg – Joint Photographic Experts Group (JPEG)
.tiff – Tagged Image File Format
.pdf – Portable Document Format
.png – Portable Network Graphics
There are additional helpful links available to you at the bottom of the home page:
Site Usage - Click this link to learn how to use this self-service portal.
Terms & Conditions - Click this link to read the legal terms and conditions for using this online service.
Feedback - We welcome your feedback. Click this link to let us know how we are doing.
Offices & Hours - Click this link for your local office information such as the address, hours, and phone number.
Authorized Representative - Click this link to assign someone to be an authorized representative for your online application. Authorized representative are people that you trust to view and manage your benefits online.
Programs - Click this link for information about the different programs that may be available to you.
Verify Identify - If you have not already verified your identity, either through the sign-up process or on the phone with a representative, click the Verify Your Identity link to attempt to verify your identity through the automated process.
Voter Registration - Click this link to access a link to your state’s voter registration website.